FAQ

POPULAR QUESTIONS

No. You can meet the technician if you want. However, you will not be allowed inside during treatment. You must not enter the property for at least four hours post-treatment.

It depends on the type of treatment. Your technician will provide post-treatment information. Remember that if your property has been sprayed inside then no one should go inside for at least four hours (including pets). This allows the product to dry and minimise any irritation to you and your household. 

There are three species of spiders in New Zealand that should be avoided – the Katipo, the Redback and the White-tailed Spider. While Katipo and Redback are venomous, the White-Tailed Spider is not considered poisonous to humans. However, a White-tail spider bite sometimes transfers bacteria that may cause reactions in some people.

Check for bites on your arms, legs and torso, and brownish red spots on bed sheets or mattress. You could also check between the mattress and bed-base, in mattress corners, and between the bed and bedhead for activity (brownish red spots, or small crawling insects). 

Take them immediately to your local vet. Rodent bait is lethal to dogs; they need Vitamin K1 immediately.

They reside in carpet, mats and wooden flooring, on animals and animal beds/blankets. If you have pets that sleep on your bed, they may also be in your bed.

Foraging ants will usually form a trail back to their colony/nest. Nests are usually in dry, warm spaces outside, often underground e.g. under paving stones, driveways or gardens.

Not necessarily; by squashing the cockroach, you’ll usually squash the egg sac too.

Wasps are narrower than bees with distinctive black and yellow rings. Bees are smaller, with a ‘furrier’ or ‘hairier’ appearance.

We will not kill bees or remove bee hives for you – bees play an incredibly important part in nature so should be protected and handled with care. If you have bees (swarm or hive), call your local bee keeper for advice.